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bo66 is transparent about the data we collect when you access our platform — from account registration through to wallet transactions using bKash, Nagad or Rocket. This policy sets out what we gather, why we keep it, and the choices available to you, subject to local law and eligible regions.
When you create an account with us, we collect the details you provide directly: your name, contact information, and any identity verification documents required at the account level. As you use the platform, we also record session activity — pages visited, game categories opened, and device type — so we can keep your account working correctly across sessions. Payment context is recorded too. When you add a mobile wallet like bKash, Nagad, or Rocket to your account, we log the wallet reference linked to each transaction. We do not store full wallet credentials on our side; payment processing is handled through the respective payment channel, and we retain only the reference data needed for your transaction history. We use this data for three purposes: operating your account, meeting any reporting obligations that apply under the laws of Bangladesh or the jurisdiction governing this service, and improving how the platform functions. We do not sell your personal data to third parties for marketing. Sharing happens only where a regulatory body requires disclosure or where a contracted service provider — bound by data-handling terms — needs access to support a specific platform function. Any data sharing is limited to what that function requires. Access to this platform and this policy's scope depends on your local law and eligible regions.
This privacy policy covers the data bo66 controls directly. It does not extend to third-party sites, payment providers, or game studios whose own data practices are governed by their own policies. Understanding the boundary between what we cover and what falls outside helps you make informed decisions about your account.
Data collected when you register, log in or update your profile falls fully within this policy. This includes your contact details, device identifiers and any verification documents submitted through our account pages.
When you link bKash, Nagad or Rocket to your account, we record transaction references for your history. The payment channel itself operates under the provider's own privacy terms, separate from this policy.
We use cookies and similar tracking on our site to keep sessions active, remember your game category preferences, and measure how pages are used. You can adjust cookie behaviour through your browser settings at any time.
Game studios such as Pragmatic Play, JDB, CQ9 and Bigtime Gaming supply game content to our lobby. Their servers may receive session tokens when a game loads. Their data practices are their own and outside the scope of this document.
You have practical control over the personal data we hold. The account settings area lets you review the profile details on file — name, contact information, linked wallet references — and correct anything that is out of date. If you spot an error in a transaction record, raise it through our support channel with the relevant wallet reference and date, and our team will check it against the payment log. Where applicable law in your region gives you a right to request deletion or restriction of certain data, you can submit that request through the contact route listed in the support section below. We will confirm receipt and explain what we can act on given our own record-keeping obligations. You also have the right to ask what categories of data we hold about your account without requesting a full copy. Response times depend on the complexity of the request and any applicable legal requirements. Access to these rights depends on local law and the eligible region your account falls under.
Open your account settings page to see the profile data and wallet references currently on file. No support request is needed for a standard account review.
Update your contact information directly in the account settings area, or contact support if a field is locked pending verification.
Send your query through our published support route with your account reference. We will identify the data category and respond according to applicable obligations.
Where your local law allows, you may request deletion or restriction of specific data. Submit the request via support; we will confirm what can be actioned under our record-keeping rules.
If you have a question about how we handle your data, or want to exercise any of the rights described above, use one of the published contact routes below. Please include your account reference number so our team can locate the relevant records without delay.
Open the chat widget on the bo66 site while logged in to your account. Describe your privacy question and include your account reference for faster handling.
Send your data or policy query to the support email address listed on our contact page. Responses are sent to the email address registered on your account.
The account help section within your signed-in dashboard lists common privacy actions — reviewing records, updating wallet references, and submitting correction requests — with step-by-step instructions.
bo66 applies technical and procedural controls to keep your information secure. We do not retain data beyond the period needed to operate your account and meet our applicable obligations. You can request changes through the support routes listed above.
We use session cookies to keep you logged in and functional cookies to remember your game category preferences. Analytics cookies measure page use. You can manage or disable non-essential cookies through your browser settings at any time.
Access to your account data is protected by login credentials you control. If you believe your account has been accessed without authorisation, contact us immediately through the live chat or email route shown above.
We keep account and transaction records for as long as required by the operational and legal obligations that apply to this service. Records tied to bKash, Nagad or Rocket transactions are retained in line with payment-channel reporting norms.
When this policy changes in a material way, we post the updated version on this page with a revised effective date. Continuing to use your account after that date means you have seen the revised policy.
These are the questions we hear most often about data, account records and your rights under this policy. If your question is not listed here, reach out through live chat or the support email listed on our contact page.
We collect the details you submit during registration: name, contact information and any verification documents required at account level. We also record device and session data to keep your account functioning correctly across visits.
No. We record only the wallet reference linked to each transaction for your history. The actual payment processing is handled by the respective payment channel. We do not hold your full wallet credentials on our systems.
Yes. Open your account settings to review profile details and linked wallet references on file. For a broader data query, contact our support team with your account reference and we will respond within the timeframe applicable to your region.
Most fields can be updated directly in account settings. If a field is locked — typically during a pending verification — contact support through live chat or email with your account reference and the correction needed.
We share data only with contracted service providers who support specific platform functions, and with regulatory bodies where disclosure is legally required. We do not sell your personal data to third parties for marketing purposes.
No. Studios such as Pragmatic Play, JDB, CQ9 and Bigtime Gaming supply game content to our lobby. When a game loads, their servers may receive session tokens. Their data practices are governed by their own policies, not this one.
Where your local law permits, submit a deletion request through our support email or live chat with your account reference. We will confirm what can be actioned given our record-keeping obligations and respond according to applicable legal requirements.